Changing next invoice number in Customers

Jean_10862158
Jean_10862158 Member Posts: 117 Reckoner Reckoner

Up to end of June, was in another book, so in the new book I put in only the totals of each outstanding month. Now there are only 6 invoices left unpaid and i thought I would credit the month's total, and re-invoice them in the new book. I went into settings to change the "next invoice number" and entered the one I needed, but it won't save. It says I can't enter an earlier number that the one we are currently up to.
Why is this so restrictive? It now means I can't re-invoice with the same number as the original, and I don't want to create a new invoice number, it will only confuse things on the statement.
How do I do this then without making it messy?
thanks, Jean.

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,651 Reckon Community Manager Community Manager

    Hi @Jean_10862158

    Were those previous invoice numbers used in your Reckon One book and then later deleted?

  • Jean_10862158
    Jean_10862158 Member Posts: 117 Reckoner Reckoner

    Hi Rav, no they weren't even used in this new book. When we switched books, we started new invoices from 1st July from the next number where we left off at end of June in the old book.

    In trying to do this, It let me change the next invoice number in settings to the one I wanted, then start the invoice and went to save it, then it told me I could not use an invoice any earlier that the ones that had been done recently. I can't replicate it at the moment because my boss might be needing to do invoicing. So all I could do was put the "next invoice" number back to what it should be now.