Deposit payment - Adjustment note shows date entered, but I want it to show date rec'd

DebR
DebR Member Posts: 17 Reckoner Reckoner
in Accounts Hosted

Hi everyone.

RAH. One of my clients takes deposit payments from customers, and we enter them as 'Receive Payments', against the customer record, which then generates an adjustment note/credit memo, which is printed and put into the job folder.

When I enter the payment rec'd, into RAH, it shows the date payment was rec'd = great!

When I print the adjustment note/credit memo, it shows the date it was ENTERED (NOT the date that payment was rec'd) = ANNOYING!

Does anyone know how this can be fixed? :D

Screenshot 1: 'Receive Payments' screen, showing the date it was rec'd

image.png

Screenshot 2: Adjustment Note / Credit Memo shows date when the payment was entered (not when it was rec'd)

image.png

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    That is correct. The only way you could change it would be to alter the date on the adjustment note after the payment comes in and that could get messy for a number of reasons.

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