Leave Not Accruing

Leonie Taylor

My client is using Reckon Accounts Enterprise. The personal and annual leave is set up correctly for the employees but it is not accruing with the pay run.

Leonie Taylor

Thanks Jake, the answer was a simple as deleting the maximum number of hours (it was set at 0.00). Thank you.

Jason_Z

Hi @Leonie Taylor,

Sorry to hear that the leave is not accruing as expected. I just have some questions regarding this so that I can understand the problem better.

• Have the employees ever had leave accrue correctly
• Are all other employees also not accruing leave

I would also take a look at this help article as a first step.

https://help.reckon.com/article/2fz8r7c47k-kba-1785-leave-not-accruing-at-all-when-creating-pays

Look forward to hear from you!!