Upgrade - how to?

Leigh01
Leigh01 Member Posts: 2 Novice Member Novice Member
in Personal Plus and Home & Business

Hi,

I have taken on a role as treasurer with very little handover - just the laptop with Reckon Accounts Personal installed and in use. I have been able to use Reckon so far, but have now had to pay the Annual License fee and find I need to upgrade to Reckon Accounts Personal Plus V31 from the current Quicken Personal 2022.

I have received the download link and installation key from help desk but am not sure of the next step. Do I need to save the data file before I run the update? If so - what am I looking for?

Many thanks - from a new user…..

Answers

  • Eric Murphy
    Eric Murphy Member Posts: 583 Reckon Hall of Famer Reckon Hall of Famer

    It might be a good idea to have a look at the upgrade article so you're familiar with how upgrading works. It's the same process every year but if it's your first time, it'll be worth it.

    You need to uninstall your current version and the restore your file in the version after install. I'll try to find you the link to the article

  • Eric Murphy
    Eric Murphy Member Posts: 583 Reckon Hall of Famer Reckon Hall of Famer

    Here it is https://help.reckon.com/article/46sqcli2rv-installation-upgrade-guide

  • Leigh01
    Leigh01 Member Posts: 2 Novice Member Novice Member

    All sorted - many thanks

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