How do I stop the 'Use Employee Accrued Rates' error box from appearing?

Question

I have had to go and adjust the Personal and Holiday accruing rates for some employees as they were not accrueing properly, ending up with over 500 hours worth of leave. I adjusted manually and now this box keeps appearing when I go into one of their previous payslips. Just about had enough of Reckon, it seems too hard to use.

Acctd4 · Answer

@AlieskeMcLellan By default, changes made to leave hours are in real time eg those changes will only be reflected going forward, not on prior pays.

The reason this message appears when you go into a historical pay is because it's asking if you want your current manual adjustment to update the leave amounts shown there.

Kris_Williams · Answer

yes as I said some one on one training would be quite useful for you

AlieskeMcLellan · Answer

Hi Kris, thank for the response. I cancelled and it still appears. I have also selected 'Change' and 'Save & Close'; some disappear and now I have noticed some keep appearing. There are so many small issues Reckon need to fix or make more user friendly, catch up with the more advanced MYOB and Xero. I'll just leave it, by the looks the person who set it up years ago might have done it incorrectly from what Google is saying.