Personal Plus 2025 v31, "Welcome" screen every time on opening

938020

After installing (and re-installing) v31, I get the "Welcome" screen every time instead of the software opening the current file. I have the complicated solution from the 2014 Knowledge Base. Can this be resolved more easily a decade and many upgrades later?

Tanvi_kataria

Hi @938020

Apologies for the inconvenience.

Please check this out - Last file opened does not open when Personal Plus launched - see Welcome Screen repeatedly - Reckon Help and Support Centre

I hope this helps. Feel free to let us know if any concerns. Thank you!

Regards

Tanvi

938020

Thanks, Tanvi. I found that 2014 post and thought there may be a more recent 2025 solution that was less complicated. If no other suggestions are offered, I will try the 2014 solution from Legacy KB ID: 2768.

Regards,

Alan (@938020)