We have migrated to a different invoicing program but need to refer back to our history in Reckon as it is quite extensive.
I have followed all the steps online on how to download a read only file of Reckon Hosted and my computer has downloaded something, but when I open up the Reckon Accounts Enterprise Icon on my desktop and select "open an existing company file" then "open a company file" it opens up a test company, and if I choose "restore a backup copy" I cannot find where the file has downloaded to. I will be the first to admit that I am very technically challenged but all possible options available to choose from look like they don't have any information downloaded (I have attached an image to illustrate).
I have seen online that if we just let our subscription lapse, we can still log in and access the history, is this correct or do I need to be downloading a read only file? I hope someone can help.
