Toolbar Preference Settings

hmfgroup
hmfgroup Member Posts: 4 Novice Member Novice Member
in Reckon Accounts Desktop & Hosted Ideas

In Preferences / General you can select the option under Toolbar to 'Enable the toolbar to collapse when in a minimized screen mode'

The problem is you have to make this selection every time you login.

Please, instead of a box to tick each time, PLEASE make this a radio button that you can select once to make this option permanent in settings.

1
Up
1 votes

New idea · Last Updated

Comments

  • Eric Murphy
    Eric Murphy Member Posts: 428 Reckon Hall of Famer Reckon Hall of Famer

    Doesn't it stay hidden the next time you login?

  • hmfgroup
    hmfgroup Member Posts: 4 Novice Member Novice Member

    Sadly no it doesn't. Which is very frustrating:(

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,916 Reckon Community Manager Community Manager

    Hi @hmfgroup

    Just wanted to jump in and clarify the behaviour here. Your preference settings to hide the Reckon Accounts Hosted toolbar will remain enabled if you've ticked it even after you've logged out and started a new session later on. You shouldn't need to tick this each time you login.

    The only difference is, the next time you start a new session, while the toolbar will display, (basically to let you know its still there if you need it), you just need to click the little chevron button to hide it.

    image.png
  • hmfgroup
    hmfgroup Member Posts: 4 Novice Member Novice Member

    Hi Rav, I just logged out and logged back in and the toolbar is visible, but the chevron below it is NOT there, so I click on Preferences and it opens the Preferences pop-up window and the Toolbar button is empty, i.e., the tick is no longer there.

    I appreciate any advice you can give me.

    Thanks/Phil.

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,916 Reckon Community Manager Community Manager

    Hmm that's interesting. I tested it out a few times on my file after seeing your initial post and in my case, the preference setting is retained and the chevron button displays.

    Which browser are you using? I tested on Google Chrome which is the supported browser for Hosted, is that what you're using as well?

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,916 Reckon Community Manager Community Manager

    Also, and this is important, when you end your session are you using File ➡️ Exit OR some other method of exiting Hosted? If its not the former, can you let me know how you're ending your session?

  • hmfgroup
    hmfgroup Member Posts: 4 Novice Member Novice Member

    Hi Rav, I use Firefox. Based on your comment at 10:14, I logged in on Chrome ticked the toolbar option, logged out and then logged back in and the same behaviour played out, no chevron visible and the tick was no longer there.

    Also, every time I logout I follow the file/exit method.

    Thoughts?

Categories