HELP and SSL (Student Start-up Loan)

Question

Hi

I have an employee who has ticked both HELP and SSL on their Tax File declaration. When setting them up in Reckon as an employee I only have the HELP option or SFSS.  Do I just tick HELP or does SSL fall under SFSS and I need to tick both

thanks

Leanne

Rav · Answer

No worries at all, that's actually super helpful feedback. I'm looking at ways of making navigation of the Community site easier and more relevant for users of specific Reckon software so that's helpful.

Cheers!

Leanne_7663246 · Answer

Sorry for confusion Rav, I had initially searched re what to tick re HELP etc. It bought up a few posts. When I couldn't find my answer I clicked on ask question which took me to the question page.  It didn't give me option of choosing hosted however I think it automatically defaulted to Reckon Accounts Business Desktop and I didn't notice. I did think it was strange to have to update the tax files given we hadn't had to do that in the past.

Rav · Answer

Ah sorry, you must be using Reckon Accounts Hosted rather than Reckon Accounts Business Desktop, is that correct?

Sorry about that, this post has been created in the Reckon Accounts Desktop category which is why I mentioned the info about the STSL tax table update as its required to actioned manually in that edition. However it looks as though you're using Reckon Accounts Hosted and yes, its all done automatically in Hosted so nothing required for you to do 🙂