Completion of creating an invoice, once done generally you would then send. However since upgrade, the system reverts to a previous invoice, hence you can not send without going back into customer to find it.
Hi @JCoull,
I understand your concern. I am experiencing the same issue. As a workaround, you can try just refreshing the page and changing the sorting date to from the oldest then to the newest. That should load the new invoice. It might take a little bit to sync up since this invoice is also linked to the web version.
I hope it helps.
Best regards,
Karren
Thanks, yes I worked this out however its not ideal when a business sends duplicate invoices to customers. This definitely needs sorting, creating extra time and money just to send an invoice!
I agree, we need to get this straightened out. I've had a quick meeting with our product manager of mobile earlier this afternoon and we went through a few things we need to address and they'll be investigating this.
We'll keep you posted on this.
Thankyou, hoping it's a quick and easy fix.
Following up on the issue from October 16.
Hi @JCoull
With the latest update to the Reckon Invoices App that was released yesterday (v4.0.9), this should now be resolved.
I've just tested it out as well in my own app and added an example below. Can you give it a go when you have a chance and let me know how get on.
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