Syntax error when restoring portable data file

Sue Renouf
Sue Renouf Member Posts: 33 Reckoner Reckoner
in Reckon Accounts (Desktop)

I have a client with a huge file trying to upgrade to 2025. The backup won't work so we are using a portable data file. When trying to we get the error message Syntax error near '-' on line

The company file is 2,570,204 kb.

A full verification backup hasn't been done for a long time and the backup now doesn't work.

They have been upgrading from the portable file for many years.

The name of the file is the company name. ABC company for example. Nothing fancy.

This is in answer to questions on a previous post about this.

  1. How large is your company file in KB? (You should be able to see this value by going File → Open or Restore → Open Company File)
  2. When was the last time you did a Full Verification Backup? (File → Save Copy or Backup → Save Backup File (.QBB) → Options → Full Verificaiton ticked)
  3. How many years have you been upgrading via Portable File?
  4. What is the portable backup copy named?

Hoping to be saved…

Regards,

Sue Renouf

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