How do I launch Reckon to automatically open my preferred account?

lgalbraith

I have just reinstalled Reckon personal Plus v31. Each time I open it I get the "Welcome to Reckon" window and have to manually choose I am already a Reckon user. I am then taken to my Reckon file and open it. I have to repeat this process each time I open Reckon, whereas previously my preferred account would open automatically.

Rav

Hi @lgalbraith

I'd recommend checking out the info in this help guide - https://help.reckon.com/article/n15fstuokj-kba-2768-last-file-opened-does-not-open-when-personal-plus-launched-see-welcome-screen-repeatedly

In particular, ensure that your file name is less than 8 characters in length

GerryWinter

Give me a call and we will sort it.