Tax Code Transactions report

Jennifer Rajendran

I ran a Tax Code Transactions report and the data is not showing up properly. Data in the Net column is missing. The Gross column is showing data in % instead of $. Data in the Tax% column is also missing. Anyone else having this issue?

Tanvi_kataria

Morning @Jennifer Rajendran

Apologies for the inconvenience.

We’re aware of the issue with the Tax % and our team is currently investigating. I’ll share an update with you soon.

Regarding the missing data in the Net column, I’ll check with the team and get back to you. Thank you for your patience!

Regards

Tanvi

Jennifer Rajendran

Thanks Tanvi. I managed to work around it in excel by changing the format in the Gross column to numbers and then working out the net amount.

Looking forward to the update.

Eric Murphy

Thanks for posting Jennifer, I've just run into this as well

Tanvi_kataria

Hi @Jennifer Rajendran

Thank you for your patience.

I wanted to share an update regarding the issue you reported last week. The latest Reckon One update released today includes a fix for this problem. You can check out the details here - Reckon One update! ✨ Automated super funds, bug fixes & more enhancements! — Reckon Community

When you get a chance, please review and let us know if the issue still persists. Thank you!

Regards

Tanvi

Eric Murphy

Thanks @Tanvi_kataria will take a look

Jennifer Rajendran

Thanks @Tanvi_kataria, I've had a look and it is working fine now. Cheers.