Problem with files

chag
chag Member Posts: 3 Novice Member Novice Member
edited December 3 in Personal Plus and Home & Business

Hello, My name is Charles, I think these 2 photos will explain the problem I have. I use reckon 2015. I am a complete novice and I don't know how to get rid of those files. Can anyone help me?

image.png

image.png

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,576 Accredited Partner Accredited Partner

    I think someone needs to log into your machine to have a look like you're really done here.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • chag
    chag Member Posts: 3 Novice Member Novice Member

    Thank you for your reply Gerry but I don't understand what you mean. Who would be "someone" and what do you mean by "you're really done here"?

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,576 Accredited Partner Accredited Partner

    Sorry the someone is me and i don't know what we are really looking at in your files

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • chag
    chag Member Posts: 3 Novice Member Novice Member

    I would be very grateful if you could help, what can I do? You would have to be very specific as I have no clues about IT.

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