STP processed twice

Vanessa_10085275
Vanessa_10085275 Member Posts: 40 Reckoner Reckoner
in Accounts Hosted

Hi, I processed weekly payroll to STP twice on 5th November

how do i go about rectifying this?

Thank you

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,235 Reckon Community Manager Community Manager

    Hi @Vanessa_10085275

    When it comes to employee data, you won't need to do anything as employee balances are only reported as Year to Date (YTD) balances.

    You may notice that your BAS prefill data on the ATO Portal may have become out of sync due to the duplicate submission being sent. In that instance, I'd recommend manually updating the W1 & W2 prefill balances in the ATO Portal. Check out more info on this here - What's in an STP submission? 💻

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