Problems with Reckon Personal Plus V31 on new PC Windows 11

Aries53
Aries53 Member Posts: 6 Reckoner Reckoner
in Personal Plus and Home & Business

After re-Installing my Reckon Personal Plus V31 (after uninstalling from old PC) with correct Installation Key, the program opens up and I can use the last data file with extension .QDF to start up the program, all good. But when I want to exit the program and want to make a backup it tells me it cannot be done.

When I open the program again, I have to re-insert the Installation Key, use the QDF file as a backup and off I go.

Why does it not let me use the program correctly?

Thank you very much for your help and advice, in advance.

Answers

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,594 Accredited Partner Accredited Partner

    Give me a call and let me see whats going on.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Aries53
    Aries53 Member Posts: 6 Reckoner Reckoner

    Thank you, Gerry, I will give you a call tomorrow.

  • Aries53
    Aries53 Member Posts: 6 Reckoner Reckoner

    Hi Gerry, thank you again for your offer of help, but problem is resolved. I put the qdf file on the desktop and used it for getting my account up and then made backup in a folder on C: drive and it worked. I went in and out of the program a few times and it's working. If anything else comes up I will come back to your offer and kept your number. Thank you and a Merry Christmas! Eva

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