RESC error

Hi,

I’m processing a pay run and noticed that for one employee the system is incorrectly calculating an additional $2.92 as RESC. There should be no RESC at all.

The gross pay is $1,133.45, so the SGC should simply be 12% of that = $136.01. However, the payslip is showing $138.93, with the extra $2.92 appearing as RESC on the pay summary report.

Can you clarify why this is happening?

Comments

Eric Murphy

Is that the only super item in the pay run for the employee?

Are you using a new pay item in this pay?

Kali

Hi Eric,

Thanks for your response.

There was nothing unusual in this pay run compared to any of his others. It appears to have been a system glitch, as it occurred again this pay run.

I resolved it by completely removing him from both runs and reprocessing them, after which no RESC was calculated.

Cheers,

Eric Murphy

Glad you got it working

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