Reckon Desktop Automatic Backups

Joanne O'Sullivan
Joanne O'Sullivan Member Posts: 5 Reckoner Reckoner
in Reckon Accounts (Desktop)

What happens if a user is logged in when it's time for the automatic backups run?

Does Reckon kick them out or does the backup fail?

Best Answer

  • Reeta
    Reeta Reckon Staff Posts: 393 Reckon Staff Reckon Staff
    Answer ✓

    Hi @Joanne O'Sullivan ,

    If a user is logged in when an automatic backup is scheduled to run, Reckon does not kick the user out; instead, the backup simply does not run. Backups set to run will only occur once the file is actually closed, so if someone is still logged in, the backup is skipped until the next qualifying file close. Once the file has been closed, the backup will be generated. Reckon never forces a logout or closes the company file automatically.

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