Hi
Reckon one keeps giving me an error code when i try to add super details for one of my employees. It says I still have a draft pay run which is incorrect. I can add his details in the payroll app, so doesn't make sense. Appreciate any help thanks
Hi @Pertaringa
Is there a chance that there might be a pay run sitting in draft status in a different financial year?
If you switch your pay run list to filter by status to show draft pay runs (example below), and then use the financial year filter to go through previous years, is there a pay run that is in draft from a previous year?
HI Rav
That was the problem. There was a draft from 2025 year. All sorted now. Thanks for your assistance
cheers
Don't miss announcements and important info for Reckon One.
Check out our Reckon One how-to videos for tips & tricks, and help with common tasks!
Got a cool idea or want a new feature in Reckon One? Click here to let us know!