I want to pay for the renewal of Premier V35 but the invoice I printed out states V34? How do I receive an updated invoice with correct details of the software I am purchasing?
Hi @Jenny_10112551
I've checked in with the Customer Service team on this one and they've advised this can happen if your renewal notice was issued prior to the release of the latest version, in this particular case Reckon Accounts 2026 v35.
The renewal notice itself doesn't require updating as the annual subscription that you're renewing includes any software updates within that subscription period ie. the latest version.
Hi Rav,
Thank you for clarifying that issue.
Regards,
Jenny
