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EOFY does not match Payslip Totals

JWakefield

Back in April one of the STP submissions had an error. Due to miscommunication the submission was resent as a payrun - and then as an update (5 times each). The payslips always had the correct pay amount. The STP YTD reporting is missing 1 payrun. How do I fix this. An update with the last pay did not reset the EOFY information as I thought it would.

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Karren Labrador

Hi @JWakefield,

Could you please verify if there is a draft pay run pending for that financial year? Additionally, compare the STP Year-to-Date report with the Employee Earnings Summary Report to identify any discrepancies or missing payrun.

I hope it helps.

Rav

Hi @JWakefield

When it comes to STP submissions they are reported on a YTD basis only, whereas update events only adjust/amend employee balances. Update events will not reset STP or EOFY info, they will only correct employee balances reported to their income statement.

When you look at your EOFY finalisation and the STP YTD report, are the balances that appear in those two correct/accurate in terms of what they should be?

JWakefield

Hello - The EOFY and STP YTD Reports are both missing a weeks pay compared to the Employee Payroll Summary. There was an error in reporting to the ATO for 1 week in April when it says that the file was not uploaded - received a letter informing of the mistake. The week in question was re-submitted as a payrun 5 times - followed by 6 updates. I thought this might have fixed it - several updates have been sent since due to an error that did not record a new employees super. Do I have to resend the 1 week I think was in error back in April - send as an ammendment? Any advice would be appreciated. Julie

JWakefield

Hi Rav, Should I just contact our accountant to rectify? I am still unable to get through to the tax office - and there are no drafts in the account as suggested by karren. Thank You!

Rav

Hi @JWakefield

To be honest, I'm still not quite following how this has come about based on the info above.

If a pay run has been created in your Reckon One book then regardless of what's happened previously in the STP side of things, then it should be included in your Employee Earnings Summary report along with the balances you see in the EOFY finalisation screen.

Keep in mind, the EOFY finalisation is going to overwrite any and all previous balances that have been reported via STP throughout the course of the financial year. The main thing I want to establish here so this doesn't delay your EOFY finalisation, is whether the balances you see in the STP YTD report and/or EOFY finalisation screen are correct. Based on what you've said above, that isn't the case though, is that right?

JWakefield

Hello Rav

Thank you so so much for taking the time - I had been using the Reckon one app = but by accident I logged in via the computer portal - Karren was right and there was a lone draft that had not been submitted - I do not know how that happened. BUT it now means the the EOFY / STP / Payroll all match the final payslip. I am fairly confident once I send the EOFY through to the ATO it will adjust the individual summaries for the employees that are currently showing an incorrect amount! What a drama - again thank you - I am very grateful for the forum.

Karren Labrador

I am glad to hear that you have resolved the issue and are able to proceed with your EOFY. Please feel free to reach out if you encounter any further issues

JWakefield

I really appreciate it Karren - turns out there is now a 6c discrepancy with the super payment for 1 employee - will be resubmitting last payrun with 6c amendment and fingers crossed I am done!

JWakefield

PS Karren - unable to make the super adjustment for 6c in the last payroll - and have decided to contact the accountant for their advice - unless you can suggest another option. I was unable to edit the super amount in the last payrun.

Karren Labrador

Hi @JWakefield,

What's happen when you go to the last pay run and instead of using Stat Rate you, use Fixed amount. Will that fix the 6c discrepancy?

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