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Employee seems to have deleted?

trewinna

Hi. We only have 3 employees in our Reckon, two casuals and one full-time. I was just updating their rates of pay (post July 1st), prior to doing my pay run, and have now lost my full-time employee. (I was looking at the drop-down list under that employees name, so not sure if I've accidentally released on delete employee or what has happened).

All of this employee's 2025-26 pay info is still in the system, but their Employee Info and allocation to Full-time Pay run is gone.

Any suggestions on how to recover this person? (Or do I have to close off my 2025-26 books, which I haven't done as yet, and then re-enter all of their details to start again this financial year?)

Accepted answers

Datarec

1) Can you confirm whether the employee had simply been made 'inactive'?

In the Employee Centre, go to the Employees tab and set the View drop-down to "All Employees".

2) How often do you create a backup of your company data file using the built-in backup function of the Reckon Accounts desktop software?

All comments

Rav

Hi @trewinna

Welcome to the Reckon Community 🙂

If you enter the employee's name into the search bar on the Employees tab and hit enter, does it bring up any results for them at all?

Datarec

1) Can you confirm whether the employee had simply been made 'inactive'?

In the Employee Centre, go to the Employees tab and set the View drop-down to "All Employees".

2) How often do you create a backup of your company data file using the built-in backup function of the Reckon Accounts desktop software?

trewinna

Thanks.

Employee search - no, that employee no longer comes up.

Yes, I checked previously - the employee has not been made inactive.

Backups - Murphy's Law. I usually back up every time I work on my company file, but when I checked on my backup USB my last back up was from one month ago (and quite out-of-date). Lesson learnt there, but perhaps not my best option for re-installing the employee (as I'm not sure what other data I have entered in the past 6 weeks)…

Oops - I take that back. Yes, the employee has been made inactive. (I missed this, as the same employee was previously casual, and I'd "inactivated" when I changed them to full-time).

Thank you for the suggestions! I'll go back through what has happened in his file.