Hi everyone!
We’re super excited to let you know our Reckon One chatbot Riz the Whiz is now multilingual!
Riz now supports multiple languages, making it easier than ever to get help in the language you’re most comfortable with. You can simply ask your question in your preferred language, and Riz will automatically understand it and respond back in the same language.
Languages Available
In addition to English, Riz now supports:
- Simplified Chinese (Mandarin)
- Arabic
- Vietnamese
- Traditional Chinese (Cantonese)
- Greek
- Italian
- Hindi
- Spanish
- Korean
- Tamil
These are the 10 most spoken languages in Australia, helping us better support our diverse community of users.
How it works
Its super easy! Just type your question in your chosen language, no need to change any settings. Riz will understand the language and take care of the rest! Responses you receive back will also be in the language you’ve selected.
Don’t worry, if you need a little extra help and kick off a chat with a Reckon team member, any messages you send will be automatically translated and their responses will be sent back in your selected language.
Where can I find Riz the Whiz?
You’ll find Riz on our most frequented screens in Reckon One; the dashboard, invoices, banking, payroll and on the support pages.
Look out for the chat bubble in the bottom right corner that looks like this to start a chat with Riz.
We’re really excited about this update as it helps make support more accessible and inclusive for everyone using Reckon One.
Give it a try and let us know what you think!
