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Has anyone else encountered problems with the new Beta reports?

Jodie_10004988

I am using the new Beta reporting system to create a Payroll Summary Report and when I export the report to a PDF I have noticed that the information in each column doesn't relate to the heading above. An example is that the Gross Earnings is actually showing the PAYG Tax figures etc. etc. What am I doing wrong?

Accepted answers

Vrunda Shah

Hi @Jodie_10004988

Thanks for trying out the new report experience, and don't worry, you're not doing anything wrong.
We've noticed the issue you've found with the Payroll Summary report when its exported to PDF along with a couple of other reports. The good news is, we're working on this already and have a fix coming up in Reckon One's next release update.

The data should display correctly when you generate the report on-screen. Just for now though, to export the Payroll Summary report you can do so using the classic report experience and it will display data in the PDF export normally.

All comments

Just following up to let you know that this issue should now be resolved. Could you please check and confirm whether the Payroll Summary report is exporting to PDF correctly for you now?

If you're still having any trouble, please let us know.😊

Vrunda Shah

Hi @Jodie_10004988

Just following up to let you know that this issue should now be resolved. Could you please check and confirm whether the Payroll Summary report is exporting to PDF correctly for you now?

If you're still having any trouble, please let me know.😊