You may have done this already, but have you looked in the drop down box of the invoice layout for your previous copy? I know that the logos go off the templates when an upgrade is done but not usually the whole format layout. Let me know if it is there.
"Working with Accountants/Bookkeepers PPs/APs, as an independent IT Professional and retired FCPA Accountant"
my problem is different from the ones above. I can access my template but I cannot make it the default. Can you please advise how to fix this.
Thanks for the advice. Unfortunately it has not fixed the issue. Do you have any other suggestions?