Uploaded qif file and now all previous bank data is gone

Tash SchippTash Schipp Member Posts: 23
edited April 2020 in Reckon One
I set up bank data feeds and all was going well. 
I then manually added data from the 1st of July up until the last transaction on my bank feed. All the manually uploaded data is there but the bank feed data has disappeared. Any help would be appreciated. 

Comments

  • Raluca PrattRaluca Pratt Member Posts: 18
    edited April 2020
    Hi Tash , I had a similar problem months ago when some the bank feed was "gone". You should check Settings, General , Businesses Settings and in the field BankData -retrieve last should be 365 days.Worked for me. Raluca
  • Tash SchippTash Schipp Member Posts: 23
    edited April 2017
    It was only activated at the start of April so anything prior to activation date won't load via the bank feeds. this is the reason why I manually uploaded the start of the year up until activation date. (Helped via tech support) but the bank feed since activation to current has all disappeared and it's no longer working. Currently set at 60 days but only been Active for a few days.
  • Tash SchippTash Schipp Member Posts: 23
    edited April 2017
    It's ok just figured it out! Up the top I didn't realise you could click on the 'bank feed' or 'manual import' lines and it would show up each.
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