Processing returned staff benefit payment made to wrong bank account & subsequent correct deposit

Janneia Searle
Janneia Searle Member Posts: 41 Novice Member Novice Member
edited October 2024 in Accounts Hosted
Hi! I recently paid a staff member's fringe benefit (we're a charity) to the wrong bank account. It has been returned, and I've made the payment into the correct bank account, but I don't know how to process this in Reckon payroll. TIA

Comments

  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,101 Accredited Partner Accredited Partner
    edited June 2020
    My suggestion is - Dont.... the first entry in the payroll is the correct one - the fact that the payment got credited back to your bank,then you reprocessed it to the correct account, is irrelevant to the payroll - which means i would ignore both entries... unless they cross over reconciling periods - in which case I would put the credit to a suspense account (I always create a bank account for my clients called Items to Follow Up) - then when reprocessed - put this to the same suspense account... problem "solvered"!  Cheers Linda

  • Janneia Searle
    Janneia Searle Member Posts: 41 Novice Member Novice Member
    edited April 2017
    Thanks Linda. I loved that solution but, unfortunately, the payments are in different reconciliation periods. What now?!
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,101 Accredited Partner Accredited Partner
    edited June 2020
    Thats fine - just use the suspense account process I outlined and it will all resolve itself.. :)

  • Janneia Searle
    Janneia Searle Member Posts: 41 Novice Member Novice Member
    edited April 2017
    Thank you!
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