I'm having issues uploading excel files to the items list.

Blair Wickham
Blair Wickham Member Posts: 2 Novice Member Novice Member
edited October 2024 in Accounts Hosted
No errors in the data - I've only changed the description, cost and item name of a number of products yet they do not update in the items list when it is re-uploaded. Have tried .csv and various excel file formats. Any ideas?

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,256 Accredited Partner Accredited Partner
    edited August 2019
    Have you looked at the qbwin.log file?
  • Blair Wickham
    Blair Wickham Member Posts: 2 Novice Member Novice Member
    edited May 2017
    Hi Kevin - no, can you please tell me how to find that?
  • Gillian_8166819
    Gillian_8166819 Member Posts: 60 Reckoner Reckoner
    edited May 2017

    Hi Blair,

    you cannot change an item name - this is the constant that Reckon needs, A change to the name will want to create a new item. Also if the items you are trying to import are inventory items you MUST include the type - Inventory Part.

    see how that goes

    In fact you need the type column to be part of the import - so make sure you get that right for YOUR item type otherwise new items will be created.

    Remember to backup before importing!!

    Gillian

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