Cant Open Existing Reckon QDF data File after Licence Renewal

I have just renewed my annual licence for Reckon Personal Plus 2017 and received Reckon acknowledgement to this effect. I have tried to open my Reckon software checking "I am already a Reckon Accounts user" followed by checking "Open a file located on this computer". I have attempted to open the last active QDF data file I had been using prior to renewal but that returns a message "could not open the file". How do I solve this?

Comments

Rob Meikle

I had to open my last backup which fortunately I had done before renewing, however you may get a better solution.
Cheers,
Rob

John G

Hello Colnol,

Welcome to the Reckon Community.

Are you able to open the sample file from C:\ProgramData\Intuit\Quicken\Sample\sample1.qdf?
Are you then able to open your preferred file?

If the problem persists, it may be because of a number of reasons:

The datafile name is longer than 8 characters (even though you were able to open the long filename previously);
You recently upgraded Quicken and your datafile is not on the local hard disk - for example it may be on an External drive, USB stick or a Network drive;
You have moved the datafile from another computer;
The datafile has some corruption.

Please see the suggested solutions in this article.

regards,
John.

damien207

I am suggesting to try "Long Path Tool" program.