PDF converter is missing or not working correctly and to reinstall the PDF converter while signed i

Marjolyn
Marjolyn Member Posts: 2 Novice Member Novice Member
edited October 2024 in Reckon Accounts (Desktop)
Hi, I've just reinstated my Reckon Accounts Plus 2016/17 on my new laptop and have managed to upload my files from my backup. Everything seems to work ok until I try to print an invoice; my software says that the Reckon Accounts PDF converter is missing or not working correctly and to reinstall the PDF converter while signed in as a windows admin user??? Please help

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,256 Accredited Partner Accredited Partner
    edited August 2019
    Yup give me a call. 
  • Marjolyn
    Marjolyn Member Posts: 2 Novice Member Novice Member
    edited February 2018
    Give you a call how? On what number? Do you charge?

  • Zappy
    Zappy Accredited Partner Posts: 5,256 Accredited Partner Accredited Partner
    edited August 2019
    Tele 407744914 No charge of course. 
  • John G
    John G Reckon Staff Posts: 1,353 Reckon Staff Reckon Staff
    edited August 2019
    Welcome to the Reckon Community Marjolyn,

    We have a guide for re-installing the PDF converter which should be of help.  


    regards,
    John.
  • Zappy
    Zappy Accredited Partner Posts: 5,256 Accredited Partner Accredited Partner
    edited February 2018
    John G that link goes nowhere. 
  • Rav
    Rav Administrator, Reckon Staff Posts: 14,222 Reckon Community Manager Community Manager
    edited February 2018
    Try it again Kev, should be ok.
This discussion has been closed.

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