BAS Calculations Incorrect

Katrina Crute
Katrina Crute Member Posts: 17 Reckoner Reckoner
edited October 2024 in Accounts Hosted
I have two company files, I have done the BAS in one, and when I change files and produce the BAS in the other Company, not matter what I do it continues to give me the balances from the first BAS.  All the other reports are correct, just the statement to lodge is incorrect.  Yes I know I can override these totals, but I shouldn't have two.  This is the first time I have had this problem? Is it my browser or Hosted?

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,255 Accredited Partner Accredited Partner
    edited August 2019
    Clear your browser cache. Thanks for your question
  • Katrina Crute
    Katrina Crute Member Posts: 17 Reckoner Reckoner
    edited July 2020
    Hi Kevin, I have done that twice now, logged out and logged back in and still no joy
  • Zappy
    Zappy Accredited Partner Posts: 5,255 Accredited Partner Accredited Partner
    edited August 2019
    Youre in trouble
  • Katrina Crute
    Katrina Crute Member Posts: 17 Reckoner Reckoner
    edited July 2020
    Gee thanks!
  • Zappy
    Zappy Accredited Partner Posts: 5,255 Accredited Partner Accredited Partner
    edited August 2019
    Did you ring tech support? Did you check the support notes? The forum? The knowledgebase?
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,100 Accredited Partner Accredited Partner
    edited June 2020
    Hi Katrina - when you went into the 2nd company - did you try to change the date setting via the Config button?  for example - change it to another quarter - see if it updates totals ... then change it back to the quarter you want to report on - and see if it reads the correct data from the currently open file?  Cheers
    Linda
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