Cannot log out as administrator

Wendy_6918952
Wendy_6918952 Member Posts: 20 Reckoner Reckoner
edited October 2024 in Accounts Hosted
I have administrator rights and cannot now change anything because Reckon says I am still logged in. Need help

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  • John Graetz
    John Graetz Member Posts: 1,447 Reckon Hall of Famer Reckon Hall of Famer
    edited July 2020
    Wendy.  After initially logging in to Hosted, instead of clicking on Launch Accounts, have you tried logging in to the Control Panel, going to System Maintenance then Log off remote sessions (bottom left hand side), clearing any active sessions which might show up, then logging out of the Control Panel (top right hand side), closing your browser tab and closing down your browser and starting again?  This usually tends to work.
    John L G
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