Invoice balance error even though in balance

Shirralea
Shirralea Member Posts: 1 Novice Member Novice Member
edited October 2024 in Accounts Hosted
I have just set up new company with item list imported from old company (Father sold to Son), but when enter invoice no matter what item is used, I get the error "transaction is not in balance. make sure the amount in the detail area of the form is equal to the amount at the top of the form." It is!

Comments

  • Kellie Cockerell
    Kellie Cockerell Member Posts: 23 Reckoner Reckoner
    edited March 2019
    Hi
    Did you find a solution?
    Same is happening to me.
  • Acctd4
    Acctd4 Accredited Partner Posts: 4,216 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited September 2019
    Hi Shirralea/Kellie

    Have you tried verifying the file to ensure no data corruption has occurred behind-the-scenes?

    Click on File (along top toolbar) > Utilities > Verify Data

    & follow the prompts to check ....


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com




    Shaz Hughes.png

    Email | Website | Google Reviews | Facebook Reviews

  • glendaveale
    glendaveale Member Posts: 170 Reckoner Reckoner
    edited March 2019
    Are you talking about "Enter Bills"  If so - make sure that the box "Amounts include GST" is ticked if you enter items including GST
  • Kellie Cockerell
    Kellie Cockerell Member Posts: 23 Reckoner Reckoner
    edited March 2019
    Hi
    Found the solution - Tax Codes were set up wrong when they were imported into the new file, while it was showing as Inland Revenue that supplier was not the tax agency that had been set up, once the codes were changed to the correct  supplier/tax agency it worked fine.
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