Hi, My computer has been hacked, now not printing invoices

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Robert Morris
Robert Morris Member Posts: 9 Novice Member Novice Member
edited October 2024 in Reckon Accounts (Desktop)
Hi, My computer has been hacked with ransom ware and now my Reckon Plus 2014 is not working.  Also shows error code 14527 58308.  no print preview appears.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,485 Reckon Community Manager Community Manager
    edited April 2019
    Hi Robert,
    Is your computer back in working order since it was hacked?
    If so, I'd suggest reinstalling your Reckon accounting software and following the 'Clean Uninstall & Reinstall' process from the article below -

    Performing a clean un-install and re-install of Reckon Accounts Business
  • Robert Morris
    Robert Morris Member Posts: 9 Novice Member Novice Member
    edited April 2019
    Yes it is working
     will try reinstalling and will let you know if it works, thanks
This discussion has been closed.

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