Reckon Personal Plus 2020 refuses to connect to the internet. Using Chrome in virtual machine on iMa

kym smithkym smith Member Posts: 7
edited October 2019 in Accounts Personal Range
I have just installed Reckon Personal Plus 2020 and I cannot register online, nor connect to the internet. All other internet access (programs etc) work fine through Chrome. Any ideas why this version blocks me? I use a virtual machine on an iMac and have not had any problems with past versions.

Comments

  • Richard StacyRichard Stacy Member Posts: 1
    edited October 2019

    I am having the same problem on a Windows 10 PC. Seems the code they sent me has already expired, even though I renewed the license 2 weeks ago.
  • Chris WegenerChris Wegener Member Posts: 2
    edited October 2019
    Same for me. And cannot get phone support over the weekend. Not good enough!
  • Chris WegenerChris Wegener Member Posts: 2
    edited October 2019
    Resolved via phone this afternoon. but it shouldn't be that hard. an archaic installation process ....
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