Encountering error message - Unable to open the data file

Tony Elder
Tony Elder Member Posts: 8 Novice Member Novice Member
Encountered message in Personal Plus 2019 when trying to back files up to a USB.  Uploaded 2020, but that hasn't fixed the problem.

Welcome!

It looks like you're new here. Sign in or register to get started.

Comments

  • Unknown
    edited December 2019
    This content has been removed.
  • Tony Elder
    Tony Elder Member Posts: 8 Novice Member Novice Member
    edited December 2019
    That's fine, so far as it goes, but the real problem now is that the program is telling me it can't open the data file, so at the moment, I have lost access completely.
    Any ideas?
  • Unknown
    edited December 2019
    This content has been removed.
  • Tony Elder
    Tony Elder Member Posts: 8 Novice Member Novice Member
    edited December 2019

    Thanks for your follow up Dave,

    I wasn’t able to open RPP at all, however, a few re-boots, i.e. computer off/on; during the course of yesterday seems to have worked wonders and I am now back in business.

    Regards,

     Tony

  • Unknown
    edited December 2019
    This content has been removed.
This discussion has been closed.