Reckon Personal Plus 2020 corrupting data file

BofB
BofB Member Posts: 4 Novice Member Novice Member
edited September 18 in Personal Plus and Home & Business
Reckon Personal Plus 2020 can restore from back up, can open, but can't safe file and can't copy file and can't back it up. As soon as the program touches it it corrupts it, so we can't use it. We downloaded the latest version from the internet today but that has made no difference. We need urgent help please. 

Comments

  • Unknown
    Unknown
    edited September 2020
    This content has been removed.
  • BofB
    BofB Member Posts: 4 Novice Member Novice Member
    edited September 2020
    Thanks Diver Dave, however we need to use a backup file right now so we can get the program working again. But when we do, it corrupts it. Going around in circles! We also noticed the "copy file" function is not working either. 
  • Unknown
    Unknown
    edited September 2020
    This content has been removed.
  • BofB
    BofB Member Posts: 4 Novice Member Novice Member
    edited September 2020
    Thanks Dave, we have emailed you. 
  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,577 Accredited Partner Accredited Partner

    I can fix this for you just call me.

    Gerry 0418907140

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • BofB
    BofB Member Posts: 4 Novice Member Novice Member

    Thank you Gerry, this issue has been resolved.

This discussion has been closed.

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