I am using Reckon Accounts 2013 and works very well but for the launcher. I am getting error code 7

Reen
Reen Member Posts: 3 Novice Member Novice Member
edited September 2020 in Reckon Accounts (Desktop)
I am using Reckon Accounts 2013 and works very well but for the launcher. I am getting error code 7132. Can some-one guide me through this.

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Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,552 Accredited Partner Accredited Partner
    edited September 2020
    It's very old version. What OS are you using? If it's Win 10 Home Id be shocked that its working at all. 
  • Deepak Gyawali
    Deepak Gyawali Reckon Staff Posts: 62 Reckon Staff
    edited September 2020
    Hi Reen,

    what OS and antivirus program you are using? was it ever working on this PC that you have installed this reckon accounts 2013?

    Kind regards,

    Deepak Gyawali

  • Zappy
    Zappy Accredited Partner Posts: 5,552 Accredited Partner Accredited Partner
    edited September 2020
    Derpak pretty sure I asked that already.
  • Reen
    Reen Member Posts: 3 Novice Member Novice Member
    edited September 2020
    Kevin thanks

    I am using Windows 7 Home Premium Service Pack 1 and Reckon Accounts has been working very well since the purchase of the laptop. Now I find that on more occasions than not I get that 7132 error message.  I have discovered a fix...if I reboot my laptop and click on the launcher the error message does not happen. If I have to live with this as a solution so be it, however its a nuisance. My antivirus is McAfee Total Protection.

    Regards
    Reno
  • Zappy
    Zappy Accredited Partner Posts: 5,552 Accredited Partner Accredited Partner
    edited September 2020
    I never use the home versions of Windows. If I was in your shoes I'd delete the installation clean the registry with something like Revo and reinstall it.

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