Superannuation liabilities not recorded correctly. Is it me?

KateSmith
KateSmith Member Posts: 8 Reckoner Reckoner
edited October 15 in Accounts Hosted

I have recently taken over the bookkeeping function of a small business when their last person left in a hurry and under a cloud... so no handover... I am mostly across everything I need to do but I found an issue in the recent superannuation Q3 payment. I used the Custom Liabilities function (the same as I did for Q2 successfully). The liability amount for each institution came up on the CHQ register, and the balance of liabilities owing shows as zero. However, each individual entry in the employees' records shows there has been no payment recorded for all weeks in the quarter - therefore there is still a liability amount for each employee. Have I missed a step, and can I fix it? Please help!

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Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,257 Accredited Partner Accredited Partner

    Whats happened is the alleged bookkeeper has posted to the liability account directly instead of using the payroll item. Its no biggy. It makes it a tad more difficult to reconcile the liability, thats all.

  • KateSmith
    KateSmith Member Posts: 8 Reckoner Reckoner

    So can I undo it? Or change it somehow so it records it correctly?

  • Kris_Williams
    Kris_Williams Member Posts: 4,287 Reckon Hall of Famer Reckon Hall of Famer

    Look in your superannuation liability account and see what the balance was at the end of the period. A super report should give you the breakdown by employee and total should equal the balance. Enter a bill for that amount at the end of the said period - this account should now be zero and pay the bill in ordinary bill window

  • Zappy
    Zappy Accredited Partner Posts: 5,257 Accredited Partner Accredited Partner

    You don't need to undo it. Just do it properly from here on. It would be a huge waste of effort to go back and change it. Whoever set it up clearly had no idea. This is why you consult experts like me. Cheers

  • Zappy
    Zappy Accredited Partner Posts: 5,257 Accredited Partner Accredited Partner

    Wrong Kris. You shouldn't be entering a bill. You should use Pay liabilities. Again, this is why we consuit accredited experts.

  • Kris_Williams
    Kris_Williams Member Posts: 4,287 Reckon Hall of Famer Reckon Hall of Famer
    edited October 2020

    In this instance until the file is correct this would suffice. I was an accredited trainer for many years

  • KateSmith
    KateSmith Member Posts: 8 Reckoner Reckoner

    So Zappy, how do I record against each employee it has actually been paid? Right now it shows zero payment in each employee record.

  • KateSmith
    KateSmith Member Posts: 8 Reckoner Reckoner

    (And yes, we are discovering a few things that have not been set up correctly!) Unfortunately I’m not an expert and can’t just fix things. Can you recommend a good intro class on Reckon Hosted that I might be able to get some accurate information going forward?

  • Kris_Williams
    Kris_Williams Member Posts: 4,287 Reckon Hall of Famer Reckon Hall of Famer

    Best to find an accredited trainer in your area

  • Zappy
    Zappy Accredited Partner Posts: 5,257 Accredited Partner Accredited Partner

    And I've been an AP for nigh on to twenty years Kris. I am pretty sure of my position.

  • Zappy
    Zappy Accredited Partner Posts: 5,257 Accredited Partner Accredited Partner

    Kate it doesn't matter as long as you can show you have paid it. That's what the industry fund clearing house is for. It would be a wicked waste of time to go back and alter Reckon and would potentially cause a whole lot more problems than you would fix

  • Zappy
    Zappy Accredited Partner Posts: 5,257 Accredited Partner Accredited Partner

    Just to be clear, recording the payment in Reckon is proof of nothing.

  • Zappy
    Zappy Accredited Partner Posts: 5,257 Accredited Partner Accredited Partner

    It's MUCH more important to understand the accounting than it is to understand Reckon. I'd look at the Cert IV in financial services (bookkeeping). Any hosted course will not teach you bookkeeping. It's not sposed to

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,221 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    @KateSmith Unfortunately, this does still happen sometimes even when the Super payment is recorded correctly (eg via Pay Liabilities)

    The payments are lump sum totals that have accumulated from paycheques which the system tracks as owing to each fund.  The payment is not reflected under the employee's record itself.  Instead, the Payroll Liabilities report is generated from that "Pay Liabilities" screen so as long as you can see there that it's not outstanding, the ultimate proof of payment is in the Clearing House as per Zappy's advice.

  • Zappy
    Zappy Accredited Partner Posts: 5,257 Accredited Partner Accredited Partner

    Acctd id be very interested in seeing the evidence.

  • Zappy
    Zappy Accredited Partner Posts: 5,257 Accredited Partner Accredited Partner

    And obviously, my advice is correct

  • KateSmith
    KateSmith Member Posts: 8 Reckoner Reckoner

    I am completely happy that it’s done and recognised where it needs to be ie SBSCH and ultimately the employees’ funds. My problem is the books look messy and incomplete.

    Given there seems to be no one who can explain how to fix it, is there somewhere I can “note” it’s been paid,

  • Kris_Williams
    Kris_Williams Member Posts: 4,287 Reckon Hall of Famer Reckon Hall of Famer

    If your superannuation clearing account is zero and the total super paid in the expense account agrees with the total super from the payroll report I would be confident all is correct. That’s my checkpoint that I have used since super guarantee first started

  • Zappy
    Zappy Accredited Partner Posts: 5,257 Accredited Partner Accredited Partner

    Look messy? The date paid is in the super reporting. Thanks for asking

This discussion has been closed.