Taxable pay total - not correct on pay slip - Reckon Accounts Hosted
We have an issue with one employees pay slip. The amount showing on the pay slip for total pay and taxable pay is same amount. We have paid the employee for reimbursed expenses which should be no be included in taxable pay figure. The payroll item is set up not to be tax. All figures are being reported correctly on STP. Looks like one employee file is corrupt. Have done a rebuild. Is there any other reason why the taxable pay on the pay slip is incorrect.
Thank you for your ideas.
Comments
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It will be related to the setup.
Check:
Payroll Item Type - Should be Addition
Expense Account - As applicable (NOT "Payroll"!)
Tax Tracking Type - Should be set as None
Taxes - BOTH should be UNTICKED
Inclusions - ALL should be UNTICKED
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@Acctd4 thank you for the above ideas. Payroll items appear to be correct, as all other employees pay slips are correct. It's just one employees payslip.
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Have you tried running the "Verify Data" Utility (under File dropdown menu > Utilities) & then the "Rebuild Data" x 3?
This can often fix a lot of file issues ....
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thank you @Acctd4 Have rebuilt one, will try three times.
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