error whilst installing

Winny

Winny Member Posts: 1 Novice Member

March 2021 edited March 2021 in Reckon Accounts (Desktop)

Hi I recently purchased Reckon Accounts Accounting 2021 and whilst installing on my new windows 10 computer it gets to the super stream part of download and comes up with Error 1920. i have tried turning off all my security but still nothing . I need help asap please.

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Rav Administrator, Reckon Staff Posts: 13,959 Reckon Community Manager

March 2021

Hi @Winny
We've got a help guide relating to that specific error message and the steps on how to resolve it which I'll link below -

Error 1920. Service QuickBooks Database manager Service failed when installing
https://community.reckon.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fhelp.reckon.com%2Farticle%2Fe9iiqoq3ol-kba-5256-error-1920-service-quick-books-database-manager-service-failed-when-installing
Legacy KB Id: 5256
Let me know how you get on after the trying the above.

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