Superannuation not coming in to liabilities

113396
113396 Member Posts: 65 Reckoner Reckoner
edited October 2021 in Reckon Accounts (Desktop)

My reports for this months superannuation is correct, yet when I go to pay via employee liabilities - it is not showing the amounts? Just random small amounts. I have never seen this before


It gets the correct figures if I choose "this fin year" but if I choose just Oct dates it has the incorrect figures - yet the report for just Oct is correct!

Comments

  • 113396
    113396 Member Posts: 65 Reckoner Reckoner

    It gets the correct figures if I choose "this fin year" but if I choose just Oct dates it has the incorrect figures - yet the report for just Oct is correct!

  • 113396
    113396 Member Posts: 65 Reckoner Reckoner

    any help is appreciated

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,216 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    This usually means it has either been overpaid - eg a previous entry amount has been beyond the specified date range(s) selected - or can be due to other Payroll Item-affecting entries (eg via "Adjust Payroll Liabilities")

    Have a look at/drill down on the Payroll Liabilities Report in its entirety to determine where/when this has occurred so you can select the relevant period to clear correctly going forward\.

  • 113396
    113396 Member Posts: 65 Reckoner Reckoner
    edited October 2021

    Thanks, but if I clear the liabilities for Oct using "this fin year" dates, and that equals the report, does this mean going forward in Nov it will be correct?

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,216 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Generally that 's the case, yes 😊

  • 113396
    113396 Member Posts: 65 Reckoner Reckoner

    Thank you so much Shaz