Error Code - STP 'Date must not be a future date'? REKON HOSTED

MSCnici
MSCnici Member Posts: 3 Novice Member Novice Member
in Accounts Hosted
Reckon Govconnect.PNG ATO ERROR.PNG

Help - I have lodged over the last three weeks and after a day or so keep getting this ERROR CODE - I have gone back to Reckon and checked my payroll dates and these are all correct - Why does this code keep appearing and my lodgements failing! We have been successfully submitting for years and have had no issue until now.

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,222 Reckon Community Manager Community Manager

    Hi @MSCnici

    Do you have any new employees that you've added into Hosted recently?

    Can you go into the employee profiles and confirm that their hire date information is valid and accurate ie. its not in conflict with the dates of your pay run(s).

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,216 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    This may be an ATO error following their latest maintenance update - @Rav ?

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  • MSCnici
    MSCnici Member Posts: 3 Novice Member Novice Member

    Hi Rav & Acctd4 

    Thanks for the advice - I have gone back to the last 3 new employees and appears that the STP TFN Declaration Date for one of them was incorrectly inputted for auto lodgment. Have resubmitted to STP portal and now & 'Success' - thanks for getting back to me so quickly :)


    MSCnici 😊

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