Unidentified Bank Deposit

JustineM
JustineM Member Posts: 10 Reckoner Reckoner
in Reckon Accounts (Desktop)

I am new to Reckon

We have had a deposit into our bank account that I think has been provided in error. It does not match any of our customers or invoices. How do I process the transaction (to hold in the event we are contacted to return the money)

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 4,278 Reckon Hall of Famer Reckon Hall of Famer
    edited March 2022

    I would make a deposit and put it to an account called Contra, then when you pay it back offset against the same account - No GST code. If you can sort it out before end of June would be good

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,216 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited March 2022

    Kris’s suggestion is one option.

    The other is to receive it under a Customer (create this one in your list). You then have the option of “Refunding” the payment when ready, on that window 😁

    (The result is the same with either option, the 2nd is just more automated 😊)

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