Unidentified Bank Deposit

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JustineM
JustineM Member Posts: 9 ✭
in Reckon Accounts (Desktop)

I am new to Reckon

We have had a deposit into our bank account that I think has been provided in error. It does not match any of our customers or invoices. How do I process the transaction (to hold in the event we are contacted to return the money)

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  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited March 2022
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    I would make a deposit and put it to an account called Contra, then when you pay it back offset against the same account - No GST code. If you can sort it out before end of June would be good

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,408 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited March 2022
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    Kris’s suggestion is one option.

    The other is to receive it under a Customer (create this one in your list). You then have the option of “Refunding” the payment when ready, on that window 😁

    (The result is the same with either option, the 2nd is just more automated 😊)

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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