Help needed desperately!

Kaka
Kaka Member Posts: 10 Novice Member Novice Member
in Reckon Accounts (Desktop)

I'm using an old version of QB 2007/08 and you guys are my last hope!

I have 2 businesses - the 2nd business started in 2019 and I created a 'New company' in QB's however the Income is not showing in reports - P and L, Income by customer summary and I'm at a loss as how to get it to show. My accountant is not happy :(

Can anyone please provide me some assistance?

Thanks in advance!

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    How have you entered the income? Do you have the report - profit and loss - set on accrual basis?

  • Kaka
    Kaka Member Posts: 10 Novice Member Novice Member

    Our other business is set as 'Cash' and I've just worked out how to change the 2nd business to 'Cash' (it was Accrual but needs to be cash).

    My husband does the Invoicing and receive payments just like he has done for years.

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,209 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Have a look at the Items being used on invoices/sales receipts & make sure they are linked to Income accounts 😬

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  • Kaka
    Kaka Member Posts: 10 Novice Member Novice Member

    Hi Shaz, can you direct me on how to look at the items to see if they re linked to Income accounts please? I am a complete novice in all this :(

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    Go to lists - items and you can see what accounts the items are linked to

  • Kaka
    Kaka Member Posts: 10 Novice Member Novice Member

    This totally worked! You guys are AMAZING!!!

    Income is showing now in the 'Income by Customer summary' (YAY).

    I can safely assume it has updated all the Income recorded and that the P&L; General Ledger; Balance sheet; etc etc reports will now reflect this?

  • Kaka
    Kaka Member Posts: 10 Novice Member Novice Member

    Answered! Thank you both so so much!!

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,209 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Good to hear Kaka! 😊

    Shaz Hughes.png

    Email | Website | Google Reviews | Facebook Reviews

  • Kaka
    Kaka Member Posts: 10 Novice Member Novice Member

    I want to thank Kris Williams for being a SUPERSTAR with her endless help and support - you are amazing Kris. I really don't know what I would've done without your expertise, guidance and patience!

    Kaka

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    You’re more than welcome glad to be able to help

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