Memorised Transaction

Dafydd Jones_9860686
Dafydd Jones_9860686 Member Posts: 5 Reckoner Reckoner
in Accounts Hosted

Recently over the past few months one of my memorised transactions for a deposit isn't working.

I've tried deleting the transaction and re-doing it but get the same negative result.

Can anyone help?

Thanks

Dafydd

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,164 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hi Dafydd

    Check that you have it memorised as a Standing Order on a designated date & frequency.

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  • Zappy
    Zappy Accredited Partner Posts: 5,228 Accredited Partner Accredited Partner

    Can you do this in the sample file?

  • Dafydd Jones_9860686
    Dafydd Jones_9860686 Member Posts: 5 Reckoner Reckoner

    Yeah I did that, same problem

  • Zappy
    Zappy Accredited Partner Posts: 5,228 Accredited Partner Accredited Partner

    Dave if you were me you would reinstal the software. I suspect it's a system file which has become corrupt. Call me if you get stuck 0407744914

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