locked out of Reckon

terryw
terryw Member Posts: 1 Novice Member Novice Member

I have been locked out of my Reckon after several failed attempts (incorrect password). I called Reckon support but they were hopeless in resolving the issue as I asked them to email me what to do. When I try to leave my email to resubmit a new password, I never receive an email back from Reckon

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,393 Accredited Partner Accredited Partner

    Terry hi you are using the wrong email address for the password reset. Give me a call. I'll get this sorted.

    Zappy 0407744914

  • tommy86
    tommy86 Moderator, Reckon Staff Posts: 12 Moderator Moderator

    Hi Terry,


    Sorry to hear about your experience in contacting us. Would you be able to direct message me with a phone number to contact you on and we can see if we can investigate what is going on please?


    Thank you

    Tom

Welcome!

It looks like you're new here. Sign in or register to get started.