Have processed payroll and found the pays have gone to wrong bank account. I have amended each pay run and the pays are appearing in the online banking centre, however when I preview the ABA file, it is showing as nil.
How can I fix this?
Have you used the online banking before, is the online bank setup correctly?
Hi, yes I use it every second day.
I processed the wages and didn't change the bank account in the wages screen.
When I went into the Online banking centre the transactions were there, but when I viewed the ABA file it was showing nothing - zero balances.
To get through I have had to delete the pay run and process the again. Not very happy about it.
That’s what I would have suggested you do, so all working now?
but surely there is another way. That is ridiculous having to delete a whole pay run and redo.
I don’t know how thhe online bank could have changed, have you done a data rebuild lately?
Hi Jo-Anne
It looks like it could be related to firewall settings &/or the configuration in a server environment. Check out another thread on this here, where one solution was to edit/refresh the Paycheque data:
https://community.reckon.com/discussion/6352173/0-aba-file-preview
We have 2 bank accounts, when I processed the wages I selected the incorrect account. I edited each pay run to select the correct bank account. The employees were showing in the online banking centre screen, however the ABA review was empty.
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