Problem creating invoice in Reckon One
The design of the layout has changed and I cannot create a line or add a line. It is not my form what has changed? Error occurs when getting out and tells me to go back to dashboard
regards Janet
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Hi Janet
What is the specific error message you're encountering?
Also can you give me a bit more detail on what specifically has changed in regard to the layout of the invoice?
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Error message 'An error occurred while processing your request or the page you lasted visited does not exist anymore. Please return to the dashboard. Dashboard is highlighted link.' Error message occurs when exiting invoice 'save & close' or 'Cancel'
It has added fields but most importantly under fields 'service date' ... there is no entry line to add info. thus not able to produce invoice
Regards Janet
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Hi Janet
Can you please give this another go today when you have a chance and let me know if the issue is persisting for you.
Cheers
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Hi Rav,
Thanks! Don't know if you did something or it righted itself but all is OK today. Invoices processed and sent
Much appreciated Regards Janet
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